Langtons’ online catalog offers an extensive collection of premium wines, but the previous filter system was clunky and difficult to navigate, especially on mobile.
The goal of the redesign was to streamline product discovery, reduce user frustration, and ensure customers could quickly find wines that matched their needs.
Insights from user research highlighted a few key issues:
• Mobile filters felt too small and fiddly, discouraging deep browsing.
• Desktop users found it difficult to scan through long lists of brands.
• Customers often abandoned filters if they couldn’t easily find what they needed.
On discussions with marketing, they highlighted that customers filtering successfully were more likely to convert and purchase higher-value wines.
Desktop filter design:
• Designed a large, scrollable side panel to handle hundreds of wine brands without overwhelming users.
• Brands were organised into categorised sections to make scanning easier.
• Introduced a search within filter option to allow direct brand lookups.
For the desktop design, a larger pop out menu was required to present the hundreds of wine brands Langtons offers.
This opened as a large, scrollable section, displaying all the available brands in a categorized and structured format. This provided users with an efficient way to explore Langtons’ vast product offerings without overwhelming them.
I conducted internal usability tests with sample users, focusing on ease of use and speed to filter.
Key findings included:
• Users completed filtering tasks 30% faster on mobile
• Fewer errors/misclicks were observed on mobile.
• Positive feedback on the structured, clear layout.
✔️ Enhanced the wine browsing experience for customers across devices.
✔️ Reduced filtering task times by 30% on mobile.
✔️ Improved user satisfaction with both mobile and desktop browsing.
With additional time and a broader business case, I would explore:
• Personalised dynamic filters based on previous user behaviour to further streamline product discovery.
• Saved filter settings could make returning customers’ experiences even faster and more convenient.